Please contact your airline directly to confirm recommended timelines in regards to when you should arrive at the airport.
Information on the Canadian Transportation Agency’s (CTA) Air Passenger Protection Regulations can be found at the Government of Canada’s website.
Year-round and seasonal service to/from YQG is offered by various airlines including Air Canada, WestJet, Porter and Sunwing. Information on airlines serving YQG can be found here.
Flight information (Arrival/Departure status) can be found on our website here. Individual airlines also offer flight status updates on their respective website.
Information on traveling with cannabis can be found online at the Government of Canada’s website. We encourage all travelers to educate themselves prior to coming to the airport.
A list of local hotel accommodation information can be found here.
Customs information can be found on our Customs & International Travel section of our Guest Services, Security & Customs page. Average border crossing wait times are also listed on this page for your convenience.
Administrative offices are open Monday to Friday (except holidays) from 8:30 a.m. to 4:30 p.m.
The Airport is located in the Eastern Standard Time (EST) zone.
Inquiries for lost and found items can made at the Airport Terminal Security Office located in the terminal concourse or by contacting Airport Security, +1 (519) 969-2430 Ext. 0 or via email: firstname.lastname@example.org
For any items left on board an aircraft, please contact the airline you traveled with directly via the numbers found on our airline page.
Please visit our Parking and Ground Transportation section for a complete list of options.
Visit the airport’s parking page for current parking rates and additional details.
The Airport does not have an ATM at the terminal. The Airport accepts credit, debit or cash for parking and food services.
Please check with your airline directly about conditions that would allow for passenger escort. Airline contact information can be found here.