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Safe Travels

Windsor International Airport (YQG) is open to the public from 3:30 AM to 10:30 PM.

Safe Travels YQG

Face Coverings

Travelling by plane in Canada?

You MUST wear a mask throughout the entire travel journey. The only times you can remove your mask is for brief periods while eating, drinking, or taking oral medication.

Learn more: https://travel.gc.ca/travel-covid/travel-restrictions/domestic-travel

A man in a medical face mask

In the Airport

While the Province of Ontario has lifted all COVID-19 restrictions, a face covering is required in federally regulated areas such as pre-board security screening, post security waiting area, deplaning an aircraft and on board your flight.

YQG requests that only ticketed passengers enter the terminal area. If you are not wearing a face covering you may be approached by staff to request that you put one on to comply. There are exceptions to the mandatory face covering mandate:

  • Children under the age of two or the developmental age of five who refuse or cannot be persuaded to wear a face covering.
  • Persons with an underlying medical condition which inhibits their ability to wear a face covering.
  • Persons who are unable to place or remove a face covering without assistance.
  • Persons who are reasonably accommodated by not wearing a face covering under the Human Rights Code.
  • Persons while receiving services involving the face and requiring temporary removal of the face covering.
  • Temporary removal of the face covering is required for:
    • Identification purposes; or
    • To facilitate communication with persons with disabilities;
    • For the sole purpose of eating or drinking.

Dedicated Entrances and Exit Doors

A directional instruction sign

To reduce foot traffic conflict and facilitate safe movement, dedicated entrance and exit doors have been clearly marked.

Signage

Instructional ground markers

The terminal has a number of positive guidance signs to direct passengers as well as social distance markers to encourage social distancing.

Passenger Drop-Off

A photo of the airport passenger drop off lane

YQG encourages the use of the short-term parking area for passenger drop-off. YQG encourages only ticketed passengers to enter the terminal area.

Please do not enter the terminal area if you are experiencing any of the symptoms related to COVID-19. For further information related to COVID, please consult the following:

For the latest Canadian government travel advice and advisories, visit the following page: https://travel.gc.ca/travelling/advisories.

We can all do our part to create a healthy environment for all workers and patrons. Thank you for your cooperation, your patronage, and your support.

 

Mark Galvin
CEO, YQG Inc. (Windsor International Airport)